The New, Close Relationship Between Communication Agencies and Law Firms

For years they have been on separate paths, but since crisis is a synonym of corporate reputation, clients no longer worry about hiring a law firm when looking for a solution to their conflicts, but for several years they have understood that simultaneously they should look for someone who watches over their public image before … Read More

Pitching for Product Reviews

At first glance, a product review may just seem like a bunch of words coupled with images of a product, lavishing the product with half-hearted praise and encouraging readers to buy. Is that always the case? Reviewing is about making connections between images, text, and a reader, just like any other story. I enjoy reading … Read More

PR Lessons From Over the Years

Having been in the communications industry for more than 40 years, first within corporations, then in consultancy, there were many lessons gleaned along the way. These have helped me to deal with various stakeholders better and to handle PR events and activities more effectively. I hope you will find them useful. Dealing with the media … Read More

PRGN at 25 – Change is the Only Constant in PR

Public Relations Global Network was founded 25 years ago to expand local knowledge into a communications provider that can serve clients in multiple markets. Like-minded independently owned and operated firms gathered together to share best practices, win worldwide business and enjoy the camaraderie of peers. But a lot has changed in the industry since then… … Read More

A Case Study for a Case Study

It is a common request from potential clients to see a Public Relations case study of work comparable to what you are recommending to them. But what exactly are they looking for? Strategy, deliverables, measurement? Of course, but how best to provide that information without overwhelming and oversharing. Case studies are a great way to … Read More

What Results can you Expect From a PR Campaign?

Before analyzing the results of a PR campaign, it is necessary to clarify what PR means today. The primary goal of Public Relations has always been to develop relationships, to connect institutions, companies, people and establishments with their users or their clients. What has changed over time, and has even significantly increased, are the ways … Read More

10 Tips to Construct a Media-Pitching Email that Works

Media relations is our bread and butter in the PR industry. There’s nothing better than a well-placed media hit that’s authentic, engaging and delivered directly to your target audience. But with an increasingly competitive media landscape and a growing desire by many brands to tackle multiple markets at once, honing the perfect media pitch can … Read More

Rebranding for a Better Future

Recently, Hong Kong Observatory announced a move with World Meteorological Organization (WMO) to rename four typhoons that caused human casualties and economic loss in Hong Kong and other South China Sea regions. The renaming of these typhoons was an act of rebranding, designed to raise more public awareness about the cause of the disasters, and … Read More

Best Kept Secrets in Public Relations

When it comes to public relations, the best-kept secrets are those protected by the PRSA Code of Ethics. This means PR professionals will keep proprietary information proprietary and would rather go to jail before disclosing business secrets. Now, here are three secrets. Each of these secrets assumes you have an excellent relationship with the media. … Read More

Digital Strategies Bring Clear Benefits to Companies

The great digital transformation and Fourth Industrial Revolution we are seeing in large companies around the world is no longer confined to just mega-corporations and conglomerates. In Chile, many companies—both large and small—are in the midst of this great change. At the moment, Chile is experiencing large-scale penetration in mobile devices (71%, leading in Latin … Read More

Customer Reviews Can Make or Break You – How to Support Those Elusive 5 Stars

Yelp, Trip Advisor, Glassdoor, Amazon and hundreds of other sites invite customer reviews on products, businesses and services. Less than stellar reviews can have a real financial impact on your business. According to Web Republic, products with positive reviews sell 200% more than those with no reviews. So how do you influence your customers to … Read More

Welcome Y’all…PRGN Meets in Dallas

PRGN’s recent gathering in Dallas, Texas was a real meeting of the minds – and cultures.  Hosted by local PRGN agency, Three Box Strategic Communications, senior communications leaders from around the world converged to talk about integrated media, new business, the challenges facing our industries today and a lot of “how do you do that … Read More

Achieving Exceptional Results

What do you think it takes to achieve exceptional results for your clients and organizations? There are things like working hard and paying attention to their needs that certainly top the list. But doesn’t that seem obvious?

Integrity – a solution to South American comms woes

Aside from the well-known highly corrupt and troubled governments in Venezuela, Bolivia and Ecuador, for the past two years (and more) Latin American countries have been involved in a series of scandals that have undermined confidence in politics and in business at corporate level.