By Leeza L. Hoyt, APR, - The Hoyt Organization, Inc. | July 24 2023
C-suite executives play a pivotal role in shaping an organization’s vision and strategy, and they rely on skilled communicators – such as their PR professionals or the chief communications officer – to translate their vision into impactful messaging to the organization and its stakeholders. This involves a careful balance of positioning the issues correctly, and often it must take into consideration the increasing influence of social and political issues.
In addition, it may often involve a wide variety of facts and figures, and the value of the hard work can often get buried in a sea of numbers, even when a company is doing well. Without a communications roadmap that emphasizes the outcome, the message can – and often does – get lost.
What’s the best way to ensure that this will happen?
One recent study, the HarrisX/Ragan CEO-Communicators Perceptions Survey shows the value of having a communications team that not only understands the world of communications but also can convey the executive vision, thereby ensuring organizational success.
Almost all executives possess the strategic acumen to develop a compelling vision which can translate into the overall strategy for their company. However, translating that vision into impactful messaging requires the expertise of communicators.
In fact, the HarrisX/Ragan survey highlights that CEOs rank “executive communication” as the most valuable function (14%) in their organization. This underscores the importance of skilled communicators in not only distilling complex ideas into compelling narratives, but also ensuring alignment with the organization’s values and strategic objectives.
According to the survey, CEOs consider “employee communications” as the second most valuable function (9%), while other communicators perceive it as the most valuable (13%). This emphasizes the critical role of communicators in bridging the gap between the C-suite and the organization. Skilled communicators craft consistent messaging that frames the vision in a language that resonates with employees, facilitating clear and concise communication throughout the organization. They play a pivotal role in fostering understanding, alignment, and engagement between the C-suite and the rest of the organization.
More C-suite executives are recognizing the value of shaping and refining their voice to achieve maximal business results. Effective executive communication fosters understanding and alignment within the organization. Communicators help employees grasp executive leadership’s vision by conveying it in a way that resonates with different audiences, creating a sense of purpose and commitment. By aligning the organization’s values, strategies, and objectives, skilled communicators ensure that all stakeholders are on the same page and working towards shared goals.
The survey also reveals that CEOs value investor relations (8%) as a crucial communication function, while other communicators prioritize it less. Skilled communicators extend their influence beyond the organization, engaging stakeholders, such as shareholders, customers, vendors, and the media. By effectively conveying the organization’s vision, values, and value proposition to these audiences, communicators build trust, credibility, and long-term relationships. This proactive engagement nurtures positive relationships, enhances reputation, and fosters long-term partnerships.
Skilled executive communication professionals are adept at navigating complex communications challenges. As communicators gain an increased role in addressing social, political, and employee communication concerns, they can counsel C-suite executives on strategic message delivery and adaptation to various contexts. By proactively identifying and addressing potential communication challenges, communicators ensure the organization’s reputation remains intact even during crises or sensitive issues. Their expertise allows them to navigate the intricacies of the modern communication landscape with finesse and agility.
Obviously, C-suite executives play a pivotal role in shaping an organization’s vision and strategy. However, the true impact can be found in skilled executive communication that translates the vision into impactful messaging. This, in turn, generates favorable outcomes.
PR professionals and communicators can bridge the gap to foster understanding, alignment, and engagement throughout the organization. By effectively conveying executive leadership’s vision to stakeholders, PR professionals contribute to building strong relationships, enhancing reputation, and driving organizational success. In an increasingly interconnected and complex world, the power of skilled executive communication is instrumental in transforming vision into impactful reality.
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